SSA — Use of AI in Disability Claims Adjudication Guidance
United States · SSA AI Governance Framework (July 30, 2024)
Social Security Administration governance for AI used to help adjudicate disability claims — including the Insight tool and Quick Disability Determinations. Human adjudicators must review every AI-assisted determination; AI cannot deny benefits without ALJ or examiner review.
Technical detail
SSA AI Use-Case Inventory and Governance Framework (July 30, 2024). Implements OMB M-24-10 / M-25-21 across SSA Disability Determination Services (DDS), Office of Hearings Operations, and Office of Appellate Operations. Covers Insight, Quick Disability Determinations (QDD), Compassionate Allowances (CAL), and ALJ decision-writing aids.
Who is protected: U.S. Social Security disability claimants
Who must comply: SSA, state DDS agencies (federally funded), ALJs
Key facts
| Jurisdiction | United States |
|---|---|
| Level | Federal |
| Status | In effect |
| Protection strength | Limited protection |
| Effective date | 2024-07-30 |
| Enacted | 2024-07-30 |
| Citation | SSA AI Governance Framework (July 30, 2024) |
| Enforced by | SSA Office of Chief AI Officer; SSA OIG |
| Private right of action | No — agency enforcement only |
| Penalties | Internal compliance; OMB review; appellate reversal |
| Topics | automated decision-making · government use of AI · consumer protection |
| Last verified | 2026-06-17 |
| Official source | SSA — Artificial Intelligence ↗ |
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