CT Rideshare Dynamic-Pricing Law (surge-price limits)
Connecticut Transportation Network Company Dynamic Pricing Law (Conn. Gen. Stat. Sec. 13b-118)
Connecticut · Conn. Gen. Stat. Sec. 13b-118; Sec. 13b-117 (penalty); P.A. 17-140
- Status
- In effect
- Took effect
- January 1, 2018
- Applies to
- Transportation network companies operating in Connecticut.
- Enforced by
- Connecticut Department of Transportation / Commissioner of Transportation
When a ride-hailing company (like Uber or Lyft) uses dynamic or 'surge' pricing, Connecticut law requires it to warn riders before they request a ride, give them a tool to estimate the fare, and make them confirm they understand surge pricing will apply. The law also caps price gouging during emergencies: a company cannot charge more than 2.5 times its usual fare in any area covered by a declared disaster emergency. The state transportation commissioner oversees TNC registration and can suspend or revoke it for violations. Operating without a valid registration can draw a substantial fine.
Who is protected: Riders using transportation network company (ride-hailing) services in Connecticut.
Legal detail
Conn. Gen. Stat. Sec. 13b-118 requires transportation network companies that use dynamic pricing to provide pre-request notice, a fare estimator, and a rider confirmation feature, and bars charging more than 2.5 times the usual fare in an area under a disaster emergency declaration; Sec. 13b-117 authorizes registration suspension/revocation and a fine of up to $50,000 for operating without a valid registration.
Key facts
| Jurisdiction | Connecticut |
|---|---|
| Level | State |
| Strength | Limited |
| Enacted | June 27, 2017 |
| Citation | Conn. Gen. Stat. Sec. 13b-118; Sec. 13b-117 (penalty); P.A. 17-140 |
| Private right of action | No, agency enforcement only |
| Penalties | The Commissioner may suspend, revoke, or refuse to renew a TNC's registration after notice and hearing; operating without a valid registration is subject to a fine of up to $50,000. |
| Topics | automated decision-making · consumer protection |
| Statute | Connecticut General Statutes Chapter 244c, Sec. 13b-118 (Transportation Network Company Vehicles) |
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