NY PSC utility AI inquiry (Case 26-M-0552)

New York — Public Service Commission Orders Utilities to Inventory and Report on Their Use of Artificial Intelligence (Case 26-M-0552, September 2026)
New York · N.Y. Pub. Serv. Comm'n, Case 26-M-0552, Order Instituting Proceeding on Utility Use of Artificial Intelligence (Sept. 17, 2026 session)

Status
Enacted (not yet in effect)
Applies to
Electric, gas and water utilities regulated by the New York State Public Service Commission
Enforced by
New York State Public Service Commission / Department of Public Service

New York's Public Service Commission ordered the state's regulated utilities to file a complete inventory of how they use artificial intelligence and to disclose the policies and procedures that govern it. The commission said AI systems can hallucinate, show bias, have privacy and cybersecurity problems, and create growing dependency on AI vendors, which could threaten the safety and reliability of critical infrastructure. Utilities must file an initial inventory within 60 days and report twice a year after that, and the commission will judge their safeguards against common AI governance frameworks.

Who is protected: New York utility customers and the reliability of the state's critical infrastructure

Legal detail

Unanimous PSC vote at the Sept. 17, 2026 regular session; Case 26-M-0552 (AI inquiry). Order directs utilities to file 'a complete inventory' of AI use cases and 'disclose their policies, procedures, and protocols'; the commission will evaluate them 'for adequacy and robustness against commonly accepted AI Governance frameworks.' 'AI system' defined as a machine-based system that 'can, for a given set of human-defined objectives, make predictions, recommendations, or decisions influencing real or virtual environments'; staff said scope covers internally built and externally procured AI, using the federal definition and the NYS ITS policy definition. Initial written inventory report due within 60 days of the Sept. 17 order (Utility Dive; Daily Energy Insider), semiannual reports thereafter (Daily Energy Insider, citing the commission's announcement). Applies to electric, gas and water utilities (Utility Dive). Chair Rory M. Christian described it as the first of multiple expected actions; staff will propose further action after filings. NOT ESTABLISHED: order issuance date (if distinct from vote), exact filing deadline date, penalties.

Key facts

JurisdictionNew York
LevelState
StrengthLimited
EnactedSeptember 17, 2026
CitationN.Y. Pub. Serv. Comm'n, Case 26-M-0552, Order Instituting Proceeding on Utility Use of Artificial Intelligence (Sept. 17, 2026 session)
Private right of actionNo, agency enforcement only
Topicsautomated decision-making · AI disclosure and transparency · government use of AI · consumer protection
News reportNew York audits utility AI use, cites risk in 'growing dependency' — Utility Dive

More AI rules in New York

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