NYDFS CL 7 (2024) — Insurance AI Anti-Discrimination
NYDFS Insurance Circular Letter No. 7 (2024) — Use of AI Systems and External Consumer Data in Insurance Underwriting and Pricing
New York · NYDFS Insurance Circular Letter No. 7 (2024) (July 11, 2024)
- Status
- In effect
- Took effect
- July 11, 2024
- Applies to
- All insurers licensed to write any line of insurance business in New York (life, health, property/casualty, title, and reinsurance) that use AIS or ECDIS in underwriting or pricing
- Enforced by
- New York Department of Financial Services (DFS) — market-conduct examination authority under Insurance Law
New York's Department of Financial Services issued Insurance Circular Letter No. 7 on July 11, 2024, establishing the most substantive state insurance AI rule in the country. Going beyond the NAIC Model Bulletin adopted by 24+ states, NYDFS CL No. 7 requires insurers to conduct a comprehensive 'proxy assessment' before using any AI system (AIS) or external consumer data source (ECDIS) in underwriting or pricing — and prohibits any such use unless the insurer can demonstrate the system does not produce unfair or unlawful discrimination against protected classes. When an AI-influenced adverse underwriting decision is made, the insurer must provide written notice within 15 days of the decision. Governance, documentation, and DFS market-conduct examination requirements apply immediately.
Who is protected: New York insurance applicants, policyholders, and claimants subject to AI-assisted underwriting or pricing decisions — particularly those in protected classes who may be harmed by proxy discrimination
Legal detail
NYDFS Insurance Circular Letter No. 7 (2024), issued July 11, 2024. Scope: all insurers licensed in New York across all lines (life, health, P&C, title). Applies to insurer use of Artificial Intelligence Systems (AIS) and External Consumer Data and Information Sources (ECDIS) in underwriting and pricing decisions. Key requirements: (1) Proxy Assessment — insurer may not use ECDIS/AIS in underwriting or pricing unless it completes a comprehensive assessment demonstrating the use does not produce an unfair or unlawful discriminatory effect based on protected class attributes, including proxy discrimination; (2) Adverse Action Notice — if an AIS or ECDIS contributes to an adverse underwriting decision, insurer must provide written notice to applicant within 15 days, including the specific ECDIS used and reasons for the decision; (3) Governance and Documentation — insurers must maintain records of their testing methodology and proxy-assessment results, commensurate with complexity and materiality of use; records available to DFS on request; (4) DFS Market Conduct — DFS may examine insurer AI practices under existing market-conduct authority. Does not require new legislation (issued under existing Insurance Law unfair discrimination provisions). Issued January 17, 2024 as proposed guidance; finalized July 11, 2024. Distinct from the NAIC Model Bulletin adopted by 25+ states: NYDFS CL No. 7 adds the proxy-discrimination assessment prohibition and mandatory adverse-action notice not present in the NAIC bulletin.
Key facts
| Jurisdiction | New York |
|---|---|
| Level | State |
| Strength | Moderate |
| Enacted | July 11, 2024 |
| Citation | NYDFS Insurance Circular Letter No. 7 (2024) (July 11, 2024) |
| Private right of action | No, agency enforcement only |
| Penalties | Market-conduct examination findings; corrective action orders; fines under Insurance Law unfair-trade-practice and unfair-discrimination provisions |
| Topics | insurance AI · automated decision-making · consumer protection · consumer data privacy |
| Agency page | NYDFS Insurance Circular Letter No. 7 (2024) — official DFS guidance page |
More AI rules in New York
- NY Hochul EO — Statewide Data Center Moratorium (2026) · In effect
- New York Stealth Crawler Prohibition Act (2026) · Proposed / pending
- New York SAFE for Kids Act final rules (2026) · Enacted (not yet in effect)
- RealPage v. James — NY algorithmic rent ban enjoined (2026) · Blocked / in litigation
- NY PSC utility AI inquiry (Case 26-M-0552) · Enacted (not yet in effect)
- NY Responsible Data Center Development Act (passed, awaiting Governor) · Proposed / pending
Related insurance AI rules elsewhere
- NAIC AI Evaluation Tool Pilot (12 states, 2026) · Proposed / pending
- AZ HB 2175 (AI Insurance Denial — Physician Review) · In effect
- TX TDI Bulletin B-0003-26 (AI in insurance) · In effect
- Illinois SB 3114 — Transparency in Downcoding Act · Enacted (not yet in effect)
- PA AG — GEICO AI Underwriting Settlement · In effect
- Nebraska LB 77 (no AI-only prior-auth denials) · In effect
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