TX TDI Bulletin B-0003-26 (AI in insurance)

Texas Department of Insurance Commissioner's Bulletin B-0003-26 — Use of Artificial Intelligence by Insurers (2026)
Texas · Texas Department of Insurance, Commissioner's Bulletin B-0003-26 (June 12, 2026)

Status
In effect
Took effect
June 12, 2026
Applies to
Insurers and other TDI-regulated entities using artificial intelligence in the business of insurance in Texas
Enforced by
Texas Department of Insurance (examinations and complaint monitoring; existing Insurance Code sanctions)

The Texas Department of Insurance issued Commissioner's Bulletin B-0003-26 on June 12, 2026, telling insurers that decisions made with artificial intelligence must comply with Texas insurance law: AI-driven decisions may not be inaccurate, arbitrary, capricious, or unfairly discriminatory. Insurers must have a human review and approve consequential AI decisions before they take effect, maintain governance, risk-management, and audit programs for their AI systems, and keep documentation they can produce to TDI on request. TDI will police compliance through examinations and complaint monitoring.

Who is protected: Texas insurance consumers — policyholders and claimants subject to AI-driven underwriting, rating, or claims decisions

Legal detail

TDI Commissioner's Bulletin B-0003-26 (June 12, 2026). Requirements for insurers using AI: (1) AI-derived decisions must comply with the Texas Insurance Code — not inaccurate, arbitrary, capricious, or unfairly discriminatory; (2) human review AND approval required before consequential AI decisions take effect; (3) governance, risk-management, and audit programs for AI systems; (4) documentation producible to TDI on request; (5) compliance monitored via examinations and complaint monitoring. Interpretive bulletin applying existing statutory authority — not new rulemaking.

Key facts

JurisdictionTexas
LevelState
StrengthModerate
EnactedJune 12, 2026
CitationTexas Department of Insurance, Commissioner's Bulletin B-0003-26 (June 12, 2026)
PenaltiesExisting Texas Insurance Code enforcement tools apply (examination findings, administrative action for violations of insurance law)
Topicsinsurance AI · consumer protection · automated decision-making
Agency pageCommissioner's Bulletin # B-0003-26 — Texas Department of Insurance

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