DOJ ADA Title II Web Rule

DOJ ADA Title II Final Rule — Web Accessibility for State and Local Governments
United States · 89 Fed. Reg. 31320 (Apr. 24, 2024)

Status
Enacted (not yet in effect)
Takes effect
April 24, 2027
Applies to
State and local government entities
Enforced by
DOJ Civil Rights Division + private right of action

DOJ final rule requiring state and local government web content and mobile apps (including AI-driven services) to meet WCAG 2.1 AA. Compliance dates extended to 2027/2028.

Who is protected: People with disabilities accessing state/local government services

Legal detail

28 CFR Part 35 (89 FR 31320): requires state and local government entities to make their web content and mobile applications accessible to people with disabilities, with WCAG 2.1 Level AA as the technical standard. Affects AI-driven services (chatbots, automated benefit determination, license-renewal portals). Compliance: large entities by Apr. 24, 2026; small entities by Apr. 26, 2027 (extended).

Key facts

JurisdictionUnited States
LevelFederal
StrengthModerate
EnactedApril 24, 2024
Citation89 Fed. Reg. 31320 (Apr. 24, 2024)
Private right of actionYes, individuals can sue
PenaltiesCompensatory damages + attorney's fees
Topicsgovernment use of AI · consumer protection
Agency pageADA Title II Web Accessibility Final Rule — Federal Register

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