NJ DOI AI Bulletin

New Jersey DOBI Insurance Bulletin 25-03 — Use of AI Systems by Insurers (NAIC Model Bulletin adoption)
NJ · New Jersey DOBI Insurance Bulletin 25-03 (2025-02-11)

Status
In effect
Took effect
February 11, 2025
Applies to
All insurers licensed to write business in NJ (including health, life, P&C, and reinsurance lines)
Enforced by
NJ Department / Division of Insurance

The NJ Department of Insurance adopted the NAIC Model Bulletin on Use of Artificial Intelligence Systems by Insurers. Insurers licensed in NJ must maintain a written AI program with governance, risk-management, testing, third-party-AI oversight, and documentation controls. The bulletin operationalizes existing unfair-trade-practice and unfair-discrimination law as applied to insurers' AI use cases — underwriting, pricing, claims, fraud detection, and marketing.

Who is protected: Consumers, applicants, claimants, and policyholders in NJ whose insurance decisions involve insurer AI systems

Legal detail

Adoption of the NAIC Model Bulletin on Use of AI Systems by Insurers. Establishes regulator expectations for insurer AI Systems Programs covering governance/accountability, risk identification/mitigation, model validation/testing for bias and accuracy, third-party AI vendor due diligence, ongoing monitoring, and documentation/recordkeeping sufficient to support regulator examination. Existing statutory authority: state unfair trade practices act, unfair discrimination provisions, market-conduct examination authority.

Key facts

JurisdictionNJ
LevelState
StrengthLimited
EnactedFebruary 11, 2025
CitationNew Jersey DOBI Insurance Bulletin 25-03 (2025-02-11)
Private right of actionNo, agency enforcement only
PenaltiesStandard market-conduct examination findings, corrective action plans, fines under state unfair-trade-practices act
Topicsinsurance AI · automated decision-making · consumer protection
Agency pageNAIC AI Model Bulletin Implementation Map (Apr. 1, 2026)

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