WI DOI AI Bulletin

Wisconsin OCI AI Bulletin (2025-03-18) — Use of AI Systems by Insurers (NAIC Model Bulletin adoption)
WI · Wisconsin OCI AI Bulletin (2025-03-18) (2025-03-18)

Status
In effect
Took effect
March 18, 2025
Applies to
All insurers licensed to write business in WI (including health, life, P&C, and reinsurance lines)
Enforced by
WI Department / Division of Insurance

The WI Department of Insurance adopted the NAIC Model Bulletin on Use of Artificial Intelligence Systems by Insurers. Insurers licensed in WI must maintain a written AI program with governance, risk-management, testing, third-party-AI oversight, and documentation controls. The bulletin operationalizes existing unfair-trade-practice and unfair-discrimination law as applied to insurers' AI use cases — underwriting, pricing, claims, fraud detection, and marketing.

Who is protected: Consumers, applicants, claimants, and policyholders in WI whose insurance decisions involve insurer AI systems

Legal detail

Adoption of the NAIC Model Bulletin on Use of AI Systems by Insurers. Establishes regulator expectations for insurer AI Systems Programs covering governance/accountability, risk identification/mitigation, model validation/testing for bias and accuracy, third-party AI vendor due diligence, ongoing monitoring, and documentation/recordkeeping sufficient to support regulator examination. Existing statutory authority: state unfair trade practices act, unfair discrimination provisions, market-conduct examination authority.

Key facts

JurisdictionWI
LevelState
StrengthLimited
EnactedMarch 18, 2025
CitationWisconsin OCI AI Bulletin (2025-03-18) (2025-03-18)
Private right of actionNo, agency enforcement only
PenaltiesStandard market-conduct examination findings, corrective action plans, fines under state unfair-trade-practices act
Topicsinsurance AI · automated decision-making · consumer protection
Agency pageNAIC AI Model Bulletin Implementation Map (Apr. 1, 2026)

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