PA DOI AI Bulletin

Pennsylvania ID Insurance Notice 2024-04 (54 Pa.B. 1910) — Use of AI Systems by Insurers (NAIC Model Bulletin adoption)
PA · Pennsylvania ID Insurance Notice 2024-04 (54 Pa.B. 1910) (2024-04-06)

Status
In effect
Took effect
April 6, 2024
Applies to
All insurers licensed to write business in PA (including health, life, P&C, and reinsurance lines)
Enforced by
PA Department / Division of Insurance

The PA Department of Insurance adopted the NAIC Model Bulletin on Use of Artificial Intelligence Systems by Insurers. Insurers licensed in PA must maintain a written AI program with governance, risk-management, testing, third-party-AI oversight, and documentation controls. The bulletin operationalizes existing unfair-trade-practice and unfair-discrimination law as applied to insurers' AI use cases — underwriting, pricing, claims, fraud detection, and marketing.

Who is protected: Consumers, applicants, claimants, and policyholders in PA whose insurance decisions involve insurer AI systems

Legal detail

Adoption of the NAIC Model Bulletin on Use of AI Systems by Insurers. Establishes regulator expectations for insurer AI Systems Programs covering governance/accountability, risk identification/mitigation, model validation/testing for bias and accuracy, third-party AI vendor due diligence, ongoing monitoring, and documentation/recordkeeping sufficient to support regulator examination. Existing statutory authority: state unfair trade practices act, unfair discrimination provisions, market-conduct examination authority.

Key facts

JurisdictionPA
LevelState
StrengthLimited
EnactedApril 6, 2024
CitationPennsylvania ID Insurance Notice 2024-04 (54 Pa.B. 1910) (2024-04-06)
Private right of actionNo, agency enforcement only
PenaltiesStandard market-conduct examination findings, corrective action plans, fines under state unfair-trade-practices act
Topicsinsurance AI · automated decision-making · consumer protection
Agency pageNAIC AI Model Bulletin Implementation Map (Apr. 1, 2026)

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